At Cow Art and More, we respect your right to privacy. The policy below details the measures taken by us to protect your privacy in connection with your use of our site and services.
WHAT INFORMATION DO WE COLLECT?
When you visit our website, our web server recognizes your navigational information, including non-personally identifiable information (i.e. domain type, browser version, service provider and IP address), but not your email address.
We also collect information volunteered by visitors such as survey responses, website registration information, and contact and payment information (i.e. name and address, telephone number, credit card number, billing address) for the purpose of placing an order. We require visitors to create a user name and password to expedite the process of ordering online. We collect the email addresses of visitors who submit their email addresses voluntarily, either to subscribe to our email newsletter or to receive information about their order. We do NOT sell or rent our visitor or customer email addresses or make them available to other organizations for ANY purpose whatsoever.
WHY DO WE COLLECT YOUR PERSONALLY IDENTIFIABLE INFORMATION?
The navigational information we collect tells us about the use of our website by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our website. The navigational information helps us better understand a visitor's experience and improve upon that experience by recognizing and delivering more of the features, services and products our visitors prefer.
The information we collect is also used to acknowledge and deliver items that customers order, to improve the content of our website, to notify visitors who request specific information about updates to our website (e.g. new artwork in a specific category), and to contact visitors, with permission, for our own marketing purposes. We work with reputable third parties to assist us in collecting information and delivering services to you. We DO NOT work with third parties that sell, lend, borrow or otherwise give your information in a permanent context.
The information we collect may be disclosed if we are legally required to do so at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorized use of our website.
WHEN DO WE COLLECT YOUR PERSONALLY IDENTIFIABLE INFORMATION?
Personal Information and Preferences. When you register, we ask for your e-mail address, user name, address and phone number. Once you are a registered user you can update your profile and may elect to provide additional information (e.g. company name or fax number). Although we set security features that limits access to your personal information, please be aware that no security measures are perfect or invincible. Any improper collection or misuse of information provided on Cow Art and More is a violation of the terms of service.
Forms and Purchases. We also use various forms for purchasing art in addition to contacting Cow Art and More. We may collect, depending on the form, your contact information (e.g., your e-mail address, mailing address and/or telephone number) and necessary financial information (i.e., your credit card number). We use the third party, Paypal merchant services, to accept and process credit card payments for purchases of art.
Special Contests or Promotions. We may occasionally present a special contest or promotion. To qualify for entry in such contest or promotion, we may ask you to provide personal information. If we use a third party service to collect that information, we will provide a statement to that effect in the contest or promotion terms.
IP Address. An Internet Protocol ("IP") address is a unique string of numbers that is assigned to your computer by your Internet Service Provider. Web servers automatically identify your computer by its IP address. We will use your IP address to help diagnose problems with our server and to administer our Site. Your IP address also may be used to gather broad demographic information.
Affiliates. In order for Cow Art and More to identify potential and mutually beneficial affiliate partners, we will track the linking website you used to find specific pages on our website. This information is used to collect broad user data, in addition to allowing us to track referrals of customers to our website. Referrals of customers and purchases are recorded and tracked to referring website and not to the individual customer.
HOW DO WE USE YOUR PERSONALLY IDENTIFIABLE INFORMATION?
Customized experience. We gather your personally identifiable information to provide you with a customized experience on Cow Art and More. Your personally identifiable information helps us tailor the content, services, goods and advertising to your current and future needs.
E-mail Communications. We do NOT send unsolicited commercial email, otherwise known as "spam." We do NOT send email marketing communications to a visitor provided email address unless the intended recipient specifically opts in to receive such communications from us. We do NOT sell or rent our visitor or customer email addresses or make them available to other organizations for marketing purposes.
are added to our email list ONLY if they opt-in to such communications,
either by selecting that box when registering an account, or by signing
up in the box visible on our site.
You may subscribe to email communications from us through the third party email provider service, Constant Contact. You may register through Constant Contact to receive information about new features, announcements, new artists, new artwork, special promotions and discounts in your member account section. You may change preferences or unsubscribe from these emails by clicking the opt-out link at the bottom of these the email messages. Our emails may contain code that enables our database to track usage of the newsletters of the entire mailing list, including whether the e-mail was opened and/or what links (if any) were clicked. We will combine such information with other information we have about other customers and may use this information to improve your experience with our site and/or provide more customized e-mail communications to you according to your subscriber preferences. You may also receive, from time to time, automated or administrative messages relating to your account, the use of your account, and invitations to participate in surveys about your experiences at Cow Art and More even if you opt out of all email options.
Postal mail Communications. Information may be sent through the U.S. postal mail system providing information about new features, announcements, new artists, new artwork, special promotions and discounts. This information is gathered by the Cow Art and More website and via publications, public sources of mailing addresses, referrals from other customers and affiliates, and requests made through customer service. Users and subscribers may opt out of postal mail options by contacting our customer service center via phone (888-613-6019) or email (firstname.lastname@example.org). We
do NOT sell or rent our visitor or customer postal mail addresses or make
them available to other organizations for marketing purposes.
Telephone Communications. Telephone communication is only used in cases where it is needed regarding orders placed with Cow Art and More. We do NOT sell or rent our customer phone numbers or make them available to other organizations for marketing purposes.
WHO DO WE SHARE YOUR PERSONALLY IDENTIFIABLE INFORMATION WITH?
However, we may disclose information you provide if required to do so by law or if we have a good faith belief that disclosure is necessary to (1) comply with the law or with legal process served on us; (2) protect and defend our rights or property; or (3) act in an emergency to protect someone's safety.
As we develop our business, we may buy or sell assets, and, depending upon the transaction, your personally identifiable information may be one of the transferred assets. In the event that we are acquired by another company, your personal information may be part of the assets transferred to the acquiring party. In the event of said transfer, Cow Art and More will attempt to insure that the privacy of your information is maintained by the acquiring party.
WHAT ARE YOUR OPTIONS TO CONTROL THE USE OF YOUR PERSONALLY IDENTIFIABLE INFORMATION?
You can help us maintain the accuracy of your profile by notifying us when you change your address, phone number or e-mail address. If at any time you wish to update your information or stop receiving communication from us, you may visit the my account link at the top of our web page and update your profile. Please include your current contact information so that we can make the appropriate corrections.
WHAT ABOUT PERSONALLY IDENTIFIABLE INFORMATION OF MINORS?
Our site is not directed to children under the age of 13. We assume products purchased through credit card means are purchased by adults or minors supervised by a parent or guardian. We respect the privacy of parents and children and are committed to complying with the Children's Online Privacy Protection Act ("COPPA").
If a parent believes that a child has provided us with his or her personal information, the parent can contact us via e-mail, phone or postal mail as listed below. We will promptly delete the information upon learning that it relates to a child under the age of 13.
WHAT ELSE SHOULD YOU KNOW ABOUT YOUR PRIVACY?
Security. We have security measures in place to protect the loss, misuse and alteration of the information under our control. These security measures include a firewall to prevent unauthorized access to our systems and maintenance of registration information in a secure database. Although we will exercise reasonable care in providing secure transmission of information between your computer and our servers, we cannot ensure or warrant the security of any information transmitted to us over the Internet and we accept no liability for any unintentional disclosure. We will protect the transmission of credit card information through industry standard, SSL (secure socket layer) encryption.
CONTACTING COW ART AND MORE
You can complete our e-mail form by clicking here.
You may also contact us by mail at:
Cow Art and More
5200 NW 43rd. St
Gainesville, FL 32606
You may speak to a customer service representative by calling 888-613-6019 or 352-377-7722.
Policy revised May 15, 2011