Returns and Exchange Policy

Unless otherwise stated for a particular piece of art, you may return a piece of art for a full refund within seven days of receipt or for store credit within thirty days of receiving the order. No returns will be accepted through Cow Art and More after this thirty day period has expired regardless of any other return period mentioned by the seller.

Any returned item is to be shipped directly to the artist, not to Cow Art and More.

Please insure all art against any loss or damage in transit to the artist.

EXCLUSIONS
Art cannot be returned if it is:

purchased as a piece of custom work from the artist
shipped outside of the United States.
framed using specialty services provided by the artist

RETURN PROCESS

Call Cow Art and More (888-613-6019). A representative must give you a return authorization before the product can be returned.
Repack the product in its original packaging materials. If this is not possible, use new packing materials of the same quality.
Return the item(s) to the seller, not Cow Art and More. If you do not have the return shipping information for the seller, Cow Art and More can provide it to you. You are solely responsible for any and all shipping and insurance costs associated with returning the artwork to the seller.
Insure item to its full value when shipping.

When returning a piece, use U.S. Postal Service, UPS, FedEx, or the delivery service used when it was shipped to you; the seller and Cow Art and More will need the tracking number in order to check the status of the return.

REFUNDS
Cow Art and More issues refunds for items returned within seven days of receipt for any reason. Purchasers must contact customer service before the seven day period has expired to start the return process. Art must be returned in the same shape as which it was received. After the initial seven day return period, exchanges or store credit is offered for art returned to the artist.

ARTWORK DAMAGED IN TRANSIT
If your package looks damaged upon delivery or you find damaged artwork in your shipment, call Cow Art and More at 888-613-6019 or email at sales@cowartandmore.com. We will give you instructions on how to handle your package.