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FAQ's

How can I place an order?

You may shop online with us 24 hours a day, seven days a week through our online shopping basket system. You may also call our customer service line at 352-283-2841. All phone calls are handled by our parent company, Resin Obsession, LLC.  Our business hours are Monday through Friday, 9 AM to 5 PM, ET. Orders may also be faxed to 800-779-1129.

How is my order filled?

Your items will ship directly from the creating artist within 2 business days of placing your order unless otherwise specified with the item listing. If there is a problem with filling your order during this time, you will be notified of the new shipping status and expected delivery date. In the event that items are ordered from more than one artist, items will arrive in separate packages from each artist.

Why do you charge sales tax on orders shipped to Florida?

Since Cow Art and More is headquartered in Alachua County, Florida, we must collect the state and county combined sales tax of 6.0% on all orders going to a Florida address.

How much is shipping?

Standard shipping is FREE on all orders going to a U.S. address.

What if I need my order in a hurry?

Expedited shipping can be provided for an additional charge. Please contact customer service to let a representative give you all available options and pricing.

I live outside the United States.  Why I can't I place an online order?


Due to import regulations, customers from outside the United States will need to contact Cow Art and More about the availability of having art shipped to their home country.  You will be notified with the complete pricing information including the shipping possibilities. International buyers should know that some products may not be able to shipped to their destination country depending on their country's import laws. All sales are final on orders shipped outside of the U.S. and Canada.  International customers are responsible for any and all duty taxes for their order.

What if I don't like what I ordered?

Cow Art and More offers a fourteen day return policy for any reason. After the expiration of the fourteen day period, shoppers may return their purchase within 30 days of purchase for store credit. Please contact our customer service center to receive a return authorization. Returns will be credited in the same manner as which the items were paid. Items returned for store credit can be used to purchase from the same or a different artist on the website. Users should carefully read the returns and exchanges policy before making a purchase.

What if there is a problem with my order?

Please contact our customer service center and state the nature of the problem. You will be given instructions on how to return or exchange the product.

How does someone become an artist on Cow Art and More?

Please contact gallery owner, Kathy Swift, through our customer service email, info@cowartandmore.com. She will contact you about submitting art samples and the details of becoming an artist on the site.

Why do some of the pieces have writing over their picture?

All of our artists copyright their work. To ensure their work is not downloaded from our website and used without their permission or without purchase, artists typically "watermark" their images with their name or studio name. This watermark will not be on the piece when it purchased.

I see many of the artists sell giclee prints. What is a giclee?

Giclee prints are a way of producing reproductions of an original piece of artwork. Images are generated from high resolution digital scans and printed with archival quality inks onto various substrates including canvas, fine art, and photo-base paper. The giclee printing process provides better color accuracy than other means of reproduction. Giclee prints are created typically using professional 8-Color to 12-Color ink-jet printers. The quality of the giclee print rivals traditional silver-halide and gelatin printing processes and is commonly found in museums, art galleries, and photographic galleries.

What is a lithograph?

A lithograph differs from a giclee in several ways. In this printing process, the printing surface is neither raised nor etched into the plate, but the printing and nonprinting areas exist on the same plane. The printing is effected by means of a chemical process that allows ink to adhere to only the parts of the surface to be reproduced. The process, which was developed in the late eighteenth century, depends on the fact that water and grease repel each other.

What if I want something a little different or a special order?

By all means, please contact us! We would love to help you find the perfect piece of art.

How are items selected for inclusion on the website?

The artists and their work are selected based on the superior and unique quality of their art plus their individual interpretation of cows. Cow Art and More strives to assemble a wide range of varying styles of work to give our customers many choices to meet their needs.

Do you have a printed catalog?

Unfortunately, due to the costs of printing and the constant changing of our art offerings, it is no longer economical to offer print catalogs.

Do you have a retail storefront I can visit?

At this time, Cow Art and More is strictly an online art gallery.

How are you keeping my information safe?

Please review our privacy policy and terms of service so you can be informed of all the measures we are taking at Cow Art and More to keep your information private.

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